Your Free Guide to Energy Bill Assistance Through LIHEAP
Your Free Guide to Energy Bill Assistance Through LIHEAP
What Is the Low Income Home Energy Assistance Program (LIHEAP)?
The Low Income Home Energy Assistance Program (LIHEAP) is a federal program that helps low-income households pay their energy bills. It’s administered separately in each state and U.S. territory, and the program name, services, and eligibility rules can vary by location based on local climate, fuel needs, and housing types.
LIHEAP offers both emergency and non-emergency support, including:
- Help covering heating and cooling costs
- Assistance with overdue utility bills
- Possible eligibility for the Weatherization Assistance Program (WAP), which improves home energy efficiency
Eligibility is generally based on:
- Household income and size
- Citizenship or qualified resident status
- Residency and energy need
Most states distribute LIHEAP funds on a first-come, first-served basis. Once funds are used up, the program stops accepting new applications for that funding period.
You can typically apply through your state or local agency in one or more of the following ways:
- Online
- In person
- By mail
- By phone
- By fax
- By email
Who Can Qualify for LIHEAP Assistance?
To qualify for LIHEAP, you must meet certain eligibility requirements, which generally include:
- Income limits
- Residency in the state or territory where you apply
- Citizenship or qualified resident status
- Asset limits (in some locations)
In some cases, you may automatically qualify if you already receive another form of government assistance—this is called categorical eligibility.
Income is the most important factor in determining eligibility. Federal law requires that your household income be at or below 150% of the federal poverty level (FPL). However, if 60% of your state’s median income is higher than that amount, states may use the higher figure instead.
The income maximum always depends on your household size—larger households have higher limits.
Federal LIHEAP Contact Details
Although LIHEAP is managed individually by each state and territory, a federal office oversees the national program. You can reach them using the information below:
Mailing Address:
Low Income Home Energy Assistance Program (LIHEAP)
HHS, Administration for Children and Families
Office of Community Services, Division of Energy Assistance
Mary E. Switzer Building, 5th Floor West
330 C Street, SW
Washington, D.C. 20201
Phone: (202) 401-9351
Fax: (202) 401-5661
State and Territory LIHEAP Contact Details
| State/Territory | Program Name | Phone Number | Office Directory |
Alabama | Low-Income Home Energy Assistance Program (LIHEAP) | 800-392-8098 | https://adeca.alabama.gov/wp-content/uploads/LIHEAPRegionsMap.pdf |
Alaska | Heating Assistance Program (HAP) | 1-800-470-3058 | https://health.alaska.gov/dpa/Pages/DPA-Offices.aspx |
American Samoa | Low-Income Home Energy Assistance Program (LIHEAP) | 684-699-1101 or 1102 | https://www.acf.hhs.gov/ocs/programs/low-income-home-energy-assistance-program/insular-area-liheap |
Arizona | Low-Income Home Energy Assistance Program (LIHEAP) | 866-494-1981 | https://des.az.gov/services/basic-needs/community-action-agencies |
Arkansas | Low Income Home Energy Assistance Program (LIHEAP) | 800-482-8988 | https://www.adeq.state.ar.us/energy/assistance/caad.aspx |
California | Low Income Home Energy Assistance Program (LIHEAP) | 866-675-6623 | https://www.csd.ca.gov/Pages/FindServicesInYourArea.aspx |
Colorado | Low-income Energy Assistance Program (LEAP) | 866-432-8435 | https://www.colorado.gov/pacific/cdhs/contact-your-county |
| Commonwealth of the Northern Mariana Islands (CNMI) | Low Income Home Energy Assistance Program (LIHEAP) | (670) 989-2577 | https://acf.gov/ocs/map/liheap-map-state-and-territory-contact-listing#MP_5213 |
Connecticut | Connecticut Energy Assistance Program (CEAP) | 800-842-1132 OR 2-1-1 | http://www.cafca.org/our-network |
Delaware | Delaware Energy Assistance Program (DEAP) | 1-800-464-HELP (4357) | https://www.dhss.delaware.gov/dhss/dssc/ofclocations.html |
District of Columbia | Low Income Home Energy Assistance Program (LIHEAP) | 202-535-2600 OR 3-1-1 | https://dc.gov/agency/department-energy-environment |
Florida | Low Income Home Energy Assistance Program (LIHEAP) | 850-717-8450 OR 2-1-1 | https://floridajobs.org/community-planning-and-development/community-services/low-income-home-energy-assistance-program/contact-your-local-liheap-provider-for-help |
| Georgia | Energy Assistance Program (EAP) | 1-877-423-4746 | https://dfcs.georgia.gov/locations |
| Guam | Weatherization Assistance Program | (671) 475-2653/2672 | http://energy.guam.gov/ |
Hawaii | Low Income Home Energy Assistance Program (LIHEAP) | 1-808-586-5740 | https://humanservices.hawaii.gov/wp-content/uploads/2020/05/LIHEAP-Application-Cover-Letter-2020-1.pdf |
Idaho | Low Income Home Energy Assistance Program (LIHEAP) | (208) 334-5739 OR 2-1-1 | https://www.cap4action.org/ |
Illinois | Low Income Home Energy Assistance Program (LIHEAP) | 1-877-411-9276 | https://dceo.illinois.gov/communityservices/homeweatherization/communityactionagencies.html |
Indiana | Low Income Home Energy Assistance Program (EAP) | 800-872-0371 OR 2-1-1 for immediate / emergency assistance | https://www.in.gov/ihcda/homeowners-and-renters/low-income-home-energy-assistance-program-liheap/ |
Iowa | Low Income Home Energy Assistance Program (LIHEAP) | 515-281-3861 OR 2-1-1 | https://hhs.iowa.gov/media/12173/download?inline= |
Kansas | Low Income Energy Assistance Program (LIEAP) | 888-432-0043 | https://www.dcf.ks.gov/services/ees/Pages/EnergyAssistance.aspx |
Kentucky | Low Income Home Energy Assistance Program (LIHEAP) | 800-456-3452 | https://www.chfs.ky.gov/agencies/dcbs/dfs/pdb/Pages/liheap.aspx |
Louisiana | Low Income Home Energy Assistance Program (LIHEAP) | 1-888-454-2001 | https://www.lhc.la.gov/hubfs/Document%20Libraries/Energy%20Assistance/LIHEAP_Provider_Directory_-Revised%2006%2008%202020.pdf |
Maine | Home Energy Assistance Program (HEAP) | 800-452-4668 | http://www.mainehousing.org/programs-services/energy/liheap-agency-contacts |
Maryland | Maryland Energy Assistance Program (MEAP) for heating assistance Electric Universal Service Program (EUSP) for current electric bills Arrearage Retirement Assistance for large, past due electric and gas bills | (301) 784-7099 | https://dhs.maryland.gov/office-of-home-energy-programs/local-home-energy-program-office/ |
Massachusetts | Low Income Home Energy Assistance Program (LIHEAP) | 800-632-8175 | https://www.toapply.org/MassHEAP |
Michigan | Michigan Energy Assistance Program (MEAP) | 855-275-6424 OR 2-1-1 | https://www.michigan.gov/en/mdhhs/inside-mdhhs/county-offices |
Minnesota | Energy Assistance Program (EAP) | 800-657-3710 | https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/eap-provider.jsp |
Mississippi | Low Income Home Energy Assistance Program (LIHEAP) | 800-421-0762 | https://www.mdhs.ms.gov/local-service-agency/ |
Missouri | Low Income Home Energy Assistance Program (LIHEAP) | (816) 318-9154 | https://dss.mo.gov/fsd/energy-assistance/pdf/liheap-contracted-agencies.pdf |
Montana | Low Income Energy Assistance Program (LIEAP) | 1-800-332-2272 | https://dphhs.mt.gov/HCSD/energyassistance/liheapoffices |
Nebraska | Low Income Home Energy Assistance Program (LIHEAP) | 402-471-3121 (DHHS) 800-383-4278 (applications) | http://dhhs.ne.gov/Pages/Public-Assistance-Offices.aspx |
Nevada | Energy Assistance Program (EAP) | 800-992-0900 (EXT. 4420] OR 2-1-1 | https://dss.nv.gov/Contact/Program_Offices/ |
New Hampshire | Fuel Assistance Program | 603-271-8317 | https://www.energy.nh.gov/consumers/help-energy-and-utility-bills/community-action-agencies |
New Jersey | Low Income Home Energy Assistance Program (LIHEAP) | 800-510-3102 | https://www.nj.gov/dca/dhcr/offices/Liheap-usf-agencylist.shtml |
New Mexico | Low Income Home Energy Assistance Program (LIHEAP) | 800-283-4465 | https://www.hsd.state.nm.us/lookingforassistance/field_offices_1/ |
| New York | Home Energy Assistance Program (HEAP) | 800-342-3009 | https://otda.ny.gov/programs/heap/contacts/ |
North Carolina | Low-Income Energy Assistance Program (LIEAP) | (919) 527-7253 | https://www.ncdhhs.gov/divisions/dss/local-county-social-services-offices |
North Dakota | Low Income Home Energy Assistance Program (LIHEAP) | 1-800-755-2716 | https://www.hhs.nd.gov/human-service/zones |
Ohio | Home Energy Assistance Program (HEAP) | 800-282-0880 | https://development.ohio.gov/individual/energy-assistance/energy-assistance-providers |
Oklahoma | Low Income Home Energy Assistance Program (LIHEAP) | 405-522-5050 | https://oklahoma.gov/okdhs/contact-us/dhsofficelocations.html |
Oregon | Low Income Home Energy Assistance Program (LIHEAP) | 1-800-453-5511 | https://www.oregon.gov/ohcs/energy-weatherization/Pages/utility-bill-payment-assistance.aspx |
Pennsylvania | Low Income Home Energy Assistance Program (LIHEAP) | 866-857-7095 | https://www.dhs.pa.gov/Services/Assistance/Pages/CAO-Contact.aspx |
Puerto Rico | Programa Subsidio de Energía | 787-289-7600 | https://spnavigation.respondcrm.com/AppViewer.html?q=https://311prkb.respondcrm.com/respondweb/Directorio%20de%20Agencia%20(ADSEF)/ADSEF-000-Directorio%20de%20Agencia.pdf |
Rhode Island | Home Energy Assistance Program (HEAP) | 401-462-6419 | https://www.ricommunityaction.org/member-services/default.aspx |
South Carolina | Low Income Home Energy Assistance Program (LIHEAP) | 803-734-0662 | https://oeo.sc.gov/managedsites/prd/oeo/help.html |
South Dakota | Low Income Energy Assistance | 800-233-8503 | https://dss.sd.gov/findyourlocaloffice/ |
Tennessee | Low Income Home Energy Assistance Program (LIHEAP) | (615) 815-2197 | https://dogvxws799i6n.cloudfront.net/wp-content/uploads/LIHEAP-Flyer.pdf |
Texas | Comprehensive Energy Assistance Program (CEAP) | 877-399-8939 OR 877-541-7905 | https://www.tdhca.texas.gov/comprehensive-energy-assistance-program-ceap |
U.S. VIrgin Islands | Energy Assistance Program (EAP) | St. Thomas:(340) 774-1166 | https://acf.gov/ocs/map/liheap-map-state-and-territory-contact-listing#VI_5213 |
Utah | Home Energy Assistance Target (HEAT) Program | 1-866-205-4357 | https://jobs.utah.gov/housing/scso/seal/offices.html |
Vermont | Fuel Assistance | 1-800-479-6151 or 1-802-828-6896 | https://dcf.vermont.gov/benefits/eap |
Virginia | Energy Assistance (EA) | 800-230-6977 | https://www.dss.virginia.gov/localagency/index.cgi |
Washington | Low Income Home Energy Assistance Program (LIHEAP) | (360) 725-2862 | https://fortress.wa.gov/com/liheappublic/map.aspx |
West Virginia | Low Income Energy Assistance Program (LIEAP) | 800-642-8589 | https://dhhr.wv.gov/pages/field-offices.aspx |
Wisconsin | Wisconsin Home Energy Assistance Program (WHEAP) | 866-432-8947 | http://homeenergyplus.wi.gov/section.asp?linkid=119&locid=25 |
Wyoming | Low Income Energy Assistance Program (LIEAP) | (307) 473-3984 | https://dfs.wyo.gov/about/contact-us/ |
LIHEAP Eligibility Requirements
To qualify for energy assistance through LIHEAP, you must meet the program’s basic eligibility criteria set by your state or territory. These typically include income limits, residency, and citizenship or qualified status.
Income Limits for LIHEAP
To receive help through LIHEAP, your household must meet the income guidelines set by your state or territory. These limits vary by location to account for differences in cost of living and are based on household size.
The table below shows the maximum yearly income limits by household size.
Note:
- One asterisk (*) means the state or territory lists monthly income limits rather than yearly.
- Two asterisks (**) indicate that a maximum three-month income limit is listed instead of a yearly limit.
- Three asterisks (**) mean 2025 data weren’t available at the time of writing, so the most recent information is shown.
| Location | Size of the household (number of members) | |||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
| AL | $22,590 | $30,660 | $38,730 | $46,800 | $54,870 | $62,940 | $71,010 | $79,080 |
| AK | $22,590 | $30,660 | $38,730 | $46,800 | $54,870 | $62,940 | $71,010 | $79,080 |
| AS | Values are not available online. Please contact your local agency (find contact information on page X. | |||||||
| AZ* | $2,646 | $3,460 | $4,274 | $5,089 | $5,903 | $6,717 | $6,870 | $7,022 |
| AR* | $2,251 | $2,944 | $3,636 | $4,329 | $5,021 | $5,714 | $5,918 | $6,590 |
| CA | $38,040 | $49,745 | $61,450 | $73,155 | $84,859 | $93,564 | N/A | N/A |
| CO | $40,592 | $53,082 | $65,572 | $78,062 | $90,551 | $103,041 | N/A | N/A |
| CNMI | Values are not available online. Please contact your local agency (find contact information on page X.) | |||||||
| CT | $45,505 | $59,507 | $73,509 | $87,751 | $101,513 | $115,5141 | $118,139 | $120,765 |
| DC | $57,571 | $75,286 | $93,001 | $110,715 | $128,429 | $146,144 | $149,465 | 152,787 |
| DE | $37,740 | $49,352 | $60,964 | $72,577 | $84,189 | $95,801 | N/A | N/A |
| FL | $30,588 | $40,000 | $49,411 | $58,823 | $68,234 | $77,646 | $79,411 | $81,175 |
| GA | $33,038 | $43,203 | $53,369 | $63,535 | $73,700 | $83,866 | N/A | N/A |
| GU | Values are not available online. Please contact your local agency (find contact information on page X.) | |||||||
| HI*** | ||||||||
| ID | $30,365 | $39,708 | $49,051 | $58,395 | $67,738 | $77,081 | N/A | N/A |
| IL | $30,120 | $40,880 | $51,640 | $62,400 | $73,160 | $83,920 | $94,680 | $105,440 |
| IN | $32,236 | $42,156 | $52.075 | $61,994 | $71,913 | $81,832 | $83,692 | $85,552 |
| IA | $30,120 | $40,880 | $51,640 | $62,400 | $73,160 | $83,920 | $94,680 | $105,440 |
| KS | $22,590 | $30,660 | $38,730 | $46,800 | $54,870 | $62,940 | $71,010 | $79,080 |
| KY | $22,590 | $30,660 | $38,730 | $46,800 | $54,870 | $62,940 | $71,010 | $79,080 |
| LA | $29,889 | $39,086 | $48,283 | $57,480 | $66,676 | $75,873 | $77,598 | $79,322 |
| ME | $35,336 | $46,209 | $57,082 | $67,955 | $78,827 | $89,700 | $91,739 | $93,777 |
| MD | $30,120 | $40,880 | $51,640 | $62,400 | $73,160 | $83,920 | $94,680 | $105,440 |
| MA | $49,196 | $64,333 | $79,470 | $94,608 | $109,745 | $124,882 | $127,720 | $130,559 |
| MI | $16,566 | $22,484 | $28,4020 | $34,320 | $40,238 | $46,156 | $52,074 | $57,992 |
| MN | $35,799 | $46,814 | $57,829 | $68,845 | $79,860 | $90,875 | $92,940 | $95,006 |
| MS*** | $23,493 | $30,722 | $37,951 | $45,180 | $52,408 | $59,637 | $60,993 | $62,348 |
| MO | $33,017 | $43,176 | $53,335 | $63,495 | $73,654 | $83,813 | N/A | N/A |
| MT | $32,102 | $41,979 | $51,857 | $61,735 | $71,612 | $81,490 | $83,342 | $85,194 |
| NE | $22,590 | $30,660 | $38,730 | $46,800 | $54,870 | $62,940 | $71,010 | $79,080 |
| NV | $22,590 | $30,660 | $38,730 | $46,800 | $54,870 | $62,940 | $71,010 | $79,080 |
| NH | $45,733 | $59,805 | $73,877 | $87,949 | $102,020 | $116,092 | $118,732 | $121,369 |
| NJ | $47,896 | $62,633 | $77,370 | $92,108 | $106,845 | $121,582 | N/A | N/A |
| NM | $22,590 | $30,660 | $38,730 | $46,800 | $54,870 | $62,940 | $71,010 | $79,080 |
| NY | $39,874 | $52,143 | $64,412 | $76,681 | $88,949 | $101,218 | N/A | N/A |
| NC | $22,590 | $30,660 | $38,730 | $46,800 | $54,870 | $62,940 | $71,010 | $79,080 |
| ND | $38,404 | $50,221 | $62,038 | $73,855 | $85,671 | $97,488 | N/A | N/A |
| OH | $26,355 | $35,770 | $45,185 | $54,600 | $64,015 | $73,430 | $82,845 | $92,260 |
| OK* | $1,632 | $2,215 | $2,798 | $3,380 | $3,963 | $4,546 | $5,129 | $5,712 |
| OR | $36,8117 | $48,138 | $59,464 | $70,790 | $82,117 | $93,443 | $95,567 | $97,690 |
| PA | $22,590 | $30,660 | $38,730 | $46,800 | $54,870 | $62,940 | $71,010 | $79,080 |
| PR*** | $8,374 | $10,695 | $13,015 | $15,336 | $17,656 | $19,977 | $22,297 | $24,618 |
| RI | $39,101 | $51,133 | $63,164 | $75,196 | $87,227 | $99,258 | $101,514 | $103,770 |
| SC | $30,629 | $40,054 | $49,478 | $58,903 | $68,327 | $77,751 | N/A | N/A |
| SD | $30,120 | $40,880 | $51,640 | $62,400 | $73,160 | $83,920 | $94,680 | $105,440 |
| TN | $30,693 | $40,137 | $49,581 | $59,026 | $68,470 | $77,914 | N/A | N/A |
| TX | $32,202 | $42,110 | $52,018 | $61,927 | $71,835 | $81,743 | N/A | N/A |
| USVI | N/A | |||||||
| UT | $22,590 | $30,660 | $38,730 | $46,800 | $54,870 | $62,940 | $71,010 | $79,080 |
| VT* | $2,322 | $3,151 | $3,981 | $4,810 | $5,639 | $6,469 | $7,298 | $8,127 |
| VT* (crisis) | $2,510 | $3,406 | $4,304 | $5,200 | $6,096 | $6,994 | $7,890 | $8,786 |
| VA | $22,590 | $30,660 | $38,730 | $46,800 | $54,870 | $62,940 | $71,010 | $79,080 |
| WA | $22,590 | $30,660 | $38,730 | $46,800 | $54,870 | $62,940 | $71,010 | $79,080 |
| WV | $28,285 | $36,989 | $45,692 | $54,396 | $63,099 | $71,802 | N/A | N/A |
| WI | $36,733 | $48,035 | $59,338 | $70,641 | $81,943 | $93,246 | $95,365 | $97,484 |
| WY | $34,861 | $45,587 | $56,314 | $67,041 | $77,767 | $88,494 | N/A | N/A |
Residency Requirements for LIHEAP
To qualify for LIHEAP, you must apply in the state or territory where you currently live. As part of the application process, you may be required to provide proof of residency—such as a utility bill or lease agreement—to verify your eligibility.
Citizenship Requirements for LIHEAP
LIHEAP is available to U.S. citizens and certain qualified nonresidents. Qualified nonresidents include:
- Lawful permanent residents (green card holders)
- Refugees
- Asylees
- Individuals paroled into the U.S. for at least one year
- Individuals whose deportation has been withheld
- Individuals granted conditional entry
- Battered nonresidents and their spouses, children, or parents
If you’re part of one of these groups, you’ll need to provide documentation proving your status. Your household must include at least one citizen or qualified nonresident to qualify. Having other members who don’t meet these criteria won’t, on its own, disqualify your household.
Asset Requirements for LIHEAP
Some states and territories also consider your assets—anything of monetary value you own—when deciding eligibility. Common assets include:
- Cash
- Checking or savings accounts
- Stocks and bonds
- IRAs and 401(k)s
- Additional properties, like vacation homes or investment properties
Many programs exclude certain assets, such as:
- Your primary home and property
- One vehicle
- Household furnishings
- Jointly owned resources
- Student loans or grants
- Burial accounts
Here are examples of asset limits in states that require an asset test:
- Arkansas: $3,250 if the household includes a senior (60+) or disabled member; $2,250 for others
- Kentucky: $2,000 limit on liquid resources; up to $4,000 if a member has a catastrophic illness
- Missouri: Assets cannot exceed $3,000
- Montana: Business assets ≤ $25,000; liquid assets ≤ $13,277 (1 person), $19,924 (2), $21,253 (3), $22,582 (4), $23,911 (5), $25,240 (6), $26,569 (7+)
- New York: For emergency benefits, assets must be under $2,500 (or $3,750 if household members are 60+ or under 6)
- North Carolina: $2,250 per household
- Oklahoma: Liquid assets ≤ $2,750; $4,250 if a disabled or elderly member is present
- Puerto Rico: Asset test required
Categorical Eligibility for LIHEAP
You may automatically qualify for LIHEAP if you’re already receiving benefits from certain federal assistance programs, including:
- Supplemental Nutrition Assistance Program (SNAP)
- Temporary Assistance for Needy Families (TANF)
- Supplemental Security Income (SSI)
- Certain needs-based Veterans benefits
Not all states and territories use categorical eligibility when determining who qualifies, so it’s important to check with your local LIHEAP office to confirm how this rule is applied where you live.
Location-Specific LIHEAP Requirements
Because LIHEAP is managed separately in each state and territory, some locations may have additional rules or criteria beyond the standard eligibility requirements. These can include additional documentation, specific application steps, or unique program guidelines tailored to local needs.
LIHEAP Benefits
Through LIHEAP, households can receive two main types of assistance:
- Standard energy assistance: Helps with regular heating and cooling costs
- Emergency energy assistance: Provides help in urgent situations, like utility shutoffs
The amount and type of assistance you receive may depend on factors such as:
- Household size
- Type of home
- Energy costs
- Climate or region
- Individual bill amounts
- Overall energy burden
- Specific energy needs
Regular Energy Assistance
If your household needs help covering heating or cooling bills, regular energy assistance through LIHEAP offers a one-time payment toward those costs. The payment is sent directly to your utility company on your behalf.
This benefit won’t cover your entire utility bill, but it will be applied to the most essential service based on your location and climate. For instance, in colder regions, the payment is typically used to cover heating costs during the winter months.
Emergency Energy Assistance
Emergency energy assistance—also called crisis assistance—is available to households facing urgent energy-related situations. You may qualify if you:
- Have received a disconnect notice from your utility company
- Are at risk of running out of fuel
- Have already had your utilities shut off
- Live in an area impacted by a natural disaster
- Have broken heating or cooling equipment
Each state or territory sets its own criteria for what qualifies as an emergency. Refer to the table below to see how emergencies are defined in each location.
| State | Crisis Definition |
| Alabama | A household may qualify for crisis assistance if it meets any of the following conditions:At least one member’s health or safety would be at risk without energy assistanceThe household includes a child under the age of 18The household has been affected by a disaster or emergency declared by the state or federal government |
| Alaska | A household may qualify for crisis assistance if it meets any of the following conditions:Is within 48 hours of a power shutoffIs already out of fuelIs within one day of running out of fuelAdditionally, the household’s income for the month prior to applying must be less than the combined cost of rent or mortgage plus electricity and heating for that same period. |
| American Samoa | A household may qualify for crisis assistance if any of the following apply:They have received a disconnection or shut-off noticeTheir area is experiencing floodingTheir area has been impacted by a natural disasterThey’re affected by a manmade disaster, such as fires, flooding, or other significant damageTheir area is facing extreme heat, leading priority households to seek air conditioning units |
| Arizona | A household may qualify for emergency assistance if any of the following apply:They’ve received a delinquent or shut-off notice from their utility providerThey receive an eviction notice for a rental property where utilities are included in the rentThey’re affected by a Human Services Emergency—such as a fire or flood—declared by the Arizona Department of Economic Security |
| Arkansas | Households may qualify for crisis assistance if they:Have received a disconnection noticeHave experienced extreme hot or cold weather or other energy-related disasters like floods or stormsAre affected by a state-declared emergency designated by the Governor |
| California | A household may qualify for crisis assistance in the following situations:A natural disaster has occurredThere is a home energy supply shortageA state of emergency or energy service interruption has been declaredOfficials declare a significant increase in energy costs, unemployment, or public aid enrollment |
| Colorado | Households may qualify for crisis assistance if any of the following apply:Service has been shut off or is at risk of disconnectionThey have run out of fuel or are about to run outThey’ve received an eviction notice when heating costs are included in rentTheir heating or cooling equipment is inoperable or fuel tank access is blocked due to severe weather |
| Commonwealth of Northern Mariana Islands (CNMI) | Information about crisis assistance is not available online. Contact your local LIHEAP office for more details. |
| Connecticut | Households may qualify for crisis assistance under the following conditions:Winter Crisis: They have used all of their regular LIHEAP heating benefits and still need additional help.Other Crisis: They have exhausted both their regular heating and Winter Crisis benefits and are facing a life-threatening situation. |
| Delaware | A household may qualify for emergency assistance if any of the following apply:Heating service has been disconnectedThey are within 48 hours of a shut-off and lack the financial means to resolve itThey are out of fuelThere’s an official declaration of a significant rise in heating costsAdditionally, the LIHEAP agency must verify that a household member would face a life-threatening situation based on the upcoming weather forecast. |
| District of Columbia | Households may qualify for crisis assistance if any of the following apply:They have received a shut-off noticeTheir energy service has been disconnectedTheir heating oil supply is at 5% or less |
| Florida | A household may qualify for emergency assistance if they are at risk of losing access to home energy for any of the following reasons:Service has been shut offThey’ve received a disconnect noticeThey are delinquent on utility bills or past dueThey can’t get a fuel delivery, are out of fuel, or are at risk of running outThey can’t pay a required deposit, need equipment repairs, or must purchase heating or cooling equipment |
| Georgia | Households may qualify for crisis assistance if any of the following apply:They face imminent service disconnectionThey cannot afford necessary equipment repairsThey are affected by a natural disaster or severe weather event |
| Guam | Information about crisis assistance is not available online. Contact your local LIHEAP office for more information. |
| Hawaii | A household may qualify for crisis assistance if:Service was disconnected within 30 days of applying for benefitsService will be disconnected within seven days due to nonpayment |
| Idaho | Households may qualify for crisis assistance if any of the following apply:They are at risk of utility service disconnectionTheir utility service has already been disconnectedThey have less than 48 hours of bulk fuel remaining |
| Illinois | Emergency assistance may be available to households that:Have already had their heat shut off by the utility companyWill have their service disconnected within seven days |
| Indiana | Households may qualify for crisis assistance if any of the following apply:They are at risk of utility service disconnectionTheir utility service has already been disconnectedTheir heating fuel level is at or below 25% of a tank |
| Iowa | Emergency assistance may be available to households experiencing any of the following:A broken furnaceA temporary need for an alternate shelterUtility service disconnectionNo fuel or less than 20% remainingA notice of imminent service disconnectionA household member with a medical condition requiring air conditioning |
| Kansas | Households may qualify for crisis assistance if:They do not have heating fuel or energy to run their primary heating systemThey have received a shut-off notice or have less than 15% of fuel remaining in their tank |
| Kentucky | Emergency assistance may be available if any of the following apply:The household has a past due or disconnect notice and uses electricity or natural gas as the primary heating sourceThe household is within four days of running out of fuel and uses coal, wood, kerosene, fuel oil, or propane as the primary heating source |
| Louisiana | Emergency assistance may be available if any of the following apply:The household has been disconnected from serviceThe household has received a service disconnect noticeThe household is experiencing a weather-related emergencyThe household’s energy supply is depleted, and they lack the resources to resolve the situation |
| Maine | A household may qualify for crisis assistance if it faces imminent loss of heat due to any of the following:Having less than a three-day supply of fuelReceiving a service disconnection noticeHaving a dysfunctional or unsafe primary heating system with no backup systemFacing eviction when heat is included in rent |
| Maryland | Emergency assistance may be available to households experiencing any of the following during the normal winter period (November 15–March 31):No heat or a shortage of fuelAn immediate utility shut-off is expected in less than three days |
| Massachusetts | Households experiencing heating emergencies are given priority over other LIHEAP applications. |
| Michigan | A household may qualify for crisis assistance if any of the following apply:They have received a shut-off noticeThey have received a past due noticeTheir fuel tank is at 25% capacity or lessThey are in need of deliverable fuelThey received a notice that a prepaid account is under $100A licensed service provider has stated that their furnace is inoperable and needs repair or replacement |
| Minnesota | Emergency assistance may be available to households experiencing any of the following:A service disconnectionAn imminent disconnect noticeLess than 20% fuel supply with no secondary heating sourceLess than one week of fuel remaining if using biofuel |
| Mississippi | Emergency assistance may be available to households unable to pay energy costs due to:A layoffSevere weatherA natural or man-made disasterHaving a household member on life supportAn unexpected expense that affects their ability to pay |
| Missouri | A household may qualify for emergency assistance if any of the following apply:They have received a termination or disconnect notice with a specific shut-off dateThey have received a final billing statement showing the account has been terminatedCash on delivery (COD) customers with less than 20% fuel remaining in their propane tankPrepaid electric customers whose prepaid usage is about to run out |
| Montana | A household may qualify for emergency assistance if any of the following apply:Weather conditions interrupt the primary energy supply, requiring an alternate source or type of energySevere weather or other uncontrollable events damage the home, causing a significant loss of heatHazardous conditions exist in the home’s primary water heating or space heating system, requiring safety modificationsOne or more household members have a documented medical need for energy-related safety modificationsAdditionally, crisis cooling assistance may be available during periods of sustained high temperatures for households with a member whose life may be at risk. |
| Nebraska | A household may qualify for crisis assistance if any of the following apply:They have received a shut-off noticeThey are currently without heating or coolingThey do not have energy service deliveryThey are at risk of being removed from a budget plan |
| Nevada | Emergency assistance applications receive priority over regular LIHEAP applications. To qualify for priority status, households must meet all of the following:Have received a 48-hour disconnect notice, have been disconnected, have less than 10% fuel, need a deposit to establish service, or face a life-threatening situation if energy is lostHave paid at least $25 toward utility bills in the 60 days before the emergencyHave requested a payment plan and been denied, or have an existing plan but cannot meet the payment termsMeet income requirementsHave a documented income reduction of at least 15%, resulting in the inability to pay utility bills |
| New Hampshire | Emergency assistance may be available to households that meet any of the following criteria:Have less than a seven-day fuel supplyHave received a disconnect noticeHave received an eviction notice when heat is included in rent |
| New Jersey | A household may qualify for emergency assistance if any of the following apply:They have insufficient funds to pay for fuelThey do not have heatThey are at risk of being without heat |
| New Mexico | Emergency assistance may be available in any of the following scenarios:The applicant receives a written disconnect notice or notification of non-delivery or sale of fuel due to inability to payThe applicant does not have enough funds to open a utility service accountThe applicant cannot meet the required security deposit amounts |
| New York | Emergency assistance may be available when loss of heat is imminent, which is defined as any of the following:Having less than a quarter tank of oil, kerosene, or propaneHaving less than a 10-day supply of other deliverable fuelsReceiving notice that heat service is scheduled for termination |
| North Carolina | Emergency assistance may be available to households that are experiencing or at risk of experiencing a life-threatening or health-related emergency due to a heating or cooling issue, including situations such as:Severe medical risk if heating or cooling is not restoredUnsafe indoor temperatures during extreme weatherLack of heat or cooling necessary for a household member’s health condition |
| North Dakota | Emergency assistance may be available when households face:Weather-related emergencies such as extreme heat waves, cold snaps, or natural disastersEnergy supply shortages that limit access to heating or cooling fuelsOther household energy-related emergencies that threaten health, safety, or access to essential utilities |
| Ohio | Households may qualify for heating crisis assistance in any of the following scenarios:Their utility service has been disconnectedThey receive a shut-off noticeTheir deliverable fuel supply is below 25%They require furnace repair or replacementSummer crisis assistance is available to applicants who are 60 or older or have medical certifications indicating a need for cooling. |
| Oklahoma | Emergency assistance may be available in any of the following scenarios:A household is within 72 hours of utility disconnectionA household is within 72 hours of running out of heating fuelA household receives a refusal to deliver from the fuel supplierA household is without a heating or cooling utility and needs help starting or restoring service during ECAP General Open EnrollmentTo qualify, the household must also have a precipitating factor that forced them to choose between paying the energy bill and another essential household need. |
| Oregon | Emergency assistance may be available to households facing an energy burden that either:Depletes financial resources, making it difficult to afford other essential needsCreates a potential health or safety risk due to inadequate heating or cooling |
| Pennsylvania | Emergency assistance may be available to households facing one of the following situations:The home lacks a functioning heating system, leaving residents vulnerable to unsafe indoor temperatures.The household is likely to lose heat soon due to worsening weather conditions or limited fuel or energy availability. |
| Puerto Rico | Emergency assistance may be available to households experiencing one of the following:A service disconnection notice or power shutoff from their electric provider.An empty or nearly empty fuel supply is needed for cooking.At least one household member has a medically documented need for a fan or air conditioning. |
| Rhode Island | Emergency assistance may be available to households that cannot keep their homes heated due to one of the following:Unpaid regulated utility bills resulting in loss of service.Insufficient funds to purchase deliverable fuel needed for heating.Malfunctioning or broken heating equipment that prevents safe operation. |
| South Carolina | Emergency assistance may be available during:Weather-related emergencies, such as extreme heat waves, cold snaps, or severe storms.Energy supply shortages, when fuel or electricity access is disrupted.Other urgent household energy crises, including imminent disconnection of a primary heating or cooling source. |
| South Dakota | From October 1 to March 31, households may qualify for emergency assistance if they meet any of the following conditions:Have already been disconnected from utility serviceReceived a disconnect noticeHave a fuel supplier refusing deliveryReceived a past-due noticeNeed heating system repair or replacementHave less than 20% fuel remaining in their tankReceived an eviction notice for nonpayment when heat is included in rent or paid in addition to rent |
| Tennessee | Households may qualify for emergency assistance if they have received a shut-off notice or have already been disconnected and meet one or more of the following conditions:Have an unexpected medical or major household expenseExperienced job loss or a significant reduction in work hours within the past 12 monthsA wage earner left the home within the last 45 daysA wage earner passed away within the past 12 monthsA wage earner is unable to work due to illness and does not receive sick leaveHave a non-functioning or malfunctioning heating systemHave a child age 5 or younger living in the homeHave a household member age 60 or olderHave a disabled household member |
| Texas | Emergency assistance may be available in any of the following situations:Extreme weather conditions that impact energy needsFuel or energy supply shortages affecting household accessEvents that significantly reduce or deplete household financial resourcesReceipt of a utility shut-off or disconnection notice |
| U.S. Virgin Islands | Information about crisis assistance is not available online. Contact your local agency for more information. |
| Utah | Households may qualify for emergency assistance in any of the following scenarios:Received a 48-hour utility shut-off noticeHave less than 10% deliverable fuel remaining in their tankExperienced an unexpected event that prevents them from paying utility bills |
| Vermont | Emergency assistance may be available in any of the following scenarios:The household has less than 25% of fuel remaining in the tankThe household has less than a one-week supply if the primary heating source is coal, firewood, or wood pelletsThe household has received a utility shut-off notice |
| Virginia | Emergency assistance may be available during weather-related emergencies or supply shortages in any of the following scenarios:The household does not have a heat sourceThe primary heating equipment is inoperable or unsafeThe household is experiencing a no-heat situation |
| Washington | Households may qualify for emergency assistance in the following situations:They are without fuelThey are without powerNote: Community action agencies (CAAs) determine and define additional emergency situations based on local needs and conditions. |
| West Virginia | Emergency assistance may be available in any of the following situations:The household currently has no home heating source.The household is at risk of losing heat.The household requires repair or replacement of essential heating equipment. |
| Wisconsin | Emergency assistance may be available in any of the following situations:Applicants do not have an adequate heating or cooling source.Applicants are at risk of losing their current heating or cooling source. |
| Wyoming | Households may qualify for emergency assistance in any of the following scenarios:They are disconnected from utility service.They are at risk of losing service.They have broken or malfunctioning heating equipment. |
How Much Energy Assistance Can You Receive?
The amount of energy assistance you can receive through LIHEAP depends on several factors, including:
- Your household income
- The number of people in your household
- Your home’s energy needs
- Where you live
Households with the greatest energy burden—those with larger families and the lowest incomes—typically qualify for the highest benefit amounts. However, LIHEAP is designed to supplement your energy costs, not cover them entirely.
Each state or territory sets its own minimum and maximum benefit levels for heating and cooling assistance, as well as limits on the amount of emergency aid you can receive.
Benefit Amounts by Location
The table below shows the minimum and maximum regular LIHEAP benefit amounts, as well as the maximum emergency assistance available in each location for 2025. Benefit amounts are generally updated in January each year.
Note: One asterisk (*) indicates that the location does not offer this type of energy assistance.
| Location | Minimum Heating Benefit | Maximum Heating Benefit | Minimum Cooling Benefit | Maximum Cooling Benefit | Emergency/Crisis Benefit Maximum |
| Alabama | $280 | $580 | $320 | $520 | $1,110 (heating) / $90 (cooling) |
| Alaska | $350 | $6,125 | * | * | $6,125 |
| American Samoa | * | * | $65 | $500 | $2,000 |
| Arizona | $160 | $640 | $160 | $640 | $500 |
| Arkansas | $50 | $475 | $50 | $287 | $500 |
| California | $94 | $1,500 | $288 | $990 | $1,500 |
| Colorado | $200 | $1,000 | * | * | $4,800 |
| CNMI | * | * | $41 | $111 | $1,500 |
| Connecticut | $180 | $530 | * | * | $410 |
| Delaware | $100 | $2,561 | $1 | $1,000 | $10,000 |
| D.C. | $250 | $1,800 | $250 | $1,800 | $750 |
| Florida | $400 | $1,350 | $400 | $1,350 | $2,000 |
| Georgia | $400 | $810 | $400 | $500 | $810 (winter) $500 (summer) |
| Guam | $50 | $1,141 | $50 | $1,141 | $1,141 |
| Hawaii | $280 | $1,400 | $280 | $1,400 | $700 |
| Idaho | $75 | $1,242 | * | * | $1,500 |
| Illinois | $315 | $2,075 | * | * | $1,500 |
| Indiana | $100 | $675 | * | * | $800 |
| Iowa | $80 | $800 | * | * | $5,200 |
| Kansas | $100 | $2,232 | * | * | $4,301 |
| Kentucky | $134 | $250 | $15 | $250 | $400 |
| Louisiana | $200 | $800 | $200 | $800 | $1,000 |
| Maine | $88 | $1,012 | * | * | $800 |
| Maryland | $25 | $750 | * | * | $600 |
| Massachusetts | $200 | $600 | * | * | $600 |
| Michigan | $1 | $2,205 | * | * | $800 |
| Minnesota | $200 | $1,400 | * | * | $600 |
| Mississippi | $1 | $1,500 | $1 | $1,500 | $1,500 |
| Missouri | $153 | $495 | * | * | $300 (summer) $800 (winter) |
| Montana | $108 | $3,765 | * | * | $9,999 |
| Nebraska | $154 | $1,050 | $273 | $700 | $500 |
| Nevada | $360 | $3,136 | * | * | $3,136 |
| New Hampshire | $94 | $2,177 | * | * | $2,177 |
| New Jersey | $118 | $1,278 | $118 | $1,278 | $800 |
| New Mexico | $70 | $490 | $70 | $490 | $490 |
| New York | $21 | $996 | $10 | $1,000 | $900 |
| North Carolina | $300 | $500 | $1 | $600 | $600 |
| North Dakota | $6 | $1,100 | $1 | $1,000 | $500 |
| Ohio | $41 | $811 | * | * | $1,200 (winter)$800 (summer) |
| Oklahoma | $40 | $500 | $150 | $650 | $750 |
| Oregon | $250 | $750 | $250 | $750 | $750 |
| Pennsylvania | $200 | $1,000 | * | * | $1,000 |
| Puerto Rico | * | * | $110 | $605 | $1,000 |
| Rhode Island | $64 | $1,148 | * | * | $1,500 |
| South Carolina | $200 | $850 | $200 | $775 | $1,500 |
| South Dakota | $668 | $2,400 | * | * | $2,400 |
| Tennessee | $600 | $1,000 | $600 | $1,000 | $1,000 |
| Texas | $1 | $12,300 | $1 | $12,300 | $2,400 |
| U.S. Virgin Islands | Contact DHS | Contact DHS | Contact DHS | Contact DHS | Contact DHS |
| Utah | $190 | $850 | $190 | $850 | $2,000 |
| Vermont | $21 | $1,843 | * | * | $1,664 |
| Virginia | $198 | $703 | $50 | $700 | $4,200 |
| Washington | $250 | $1,250 | * | * | $10,000 |
| West Virginia | $1 | $10,000 | $1 | $866 | $2,000 |
| Wisconsin | $30 | $2,580 | * | * | $1,200 |
| Wyoming | $49 | $2,176 | * | * | $550 |
How to Receive LIHEAP Benefits
If you qualify, your LIHEAP payment should get sent directly to your utility company to help cover heating or cooling costs. If you rent and your heat is included in your rent, the payment may go to your landlord instead.
Benefits are issued once every 12 months—unless you qualify for emergency assistance—and are typically distributed within 45 days of your application being approved.
How to Apply for LIHEAP
To receive LIHEAP benefits, you must apply through the program in your current state or U.S. territory. Depending on where you live, you may be able to submit your application in one or more of the following ways:
- Online
- By phone
- In person
- By mail
- By fax
- By email
Most states have multiple local agencies—called community action agencies (CAAs)—that handle applications.
Application Deadlines and Timelines
You must apply for LIHEAP benefits during the designated application period for your state or territory. While some locations accept applications year-round, others only open for specific periods each year. The table below shows application windows by location.
Note: One asterisk (*) indicates that application timeframe information was not available at the time of writing.
| State | Application Timeframe for Regular Heating Assistance | Application Timeframe for Regular Cooling Assistance | Application Timeframe for Crisis Assistance |
| Alabama | October 1 – April 30 | June 1 – September 30 | * |
| Alaska | October 1 – April 30 | No cooling assistance | Year-round |
| American Samoa | No heating assistance | Year-round | Year-round |
| Arizona | For counties Coconino, Yavapai, Navajo, Apache, Greenlee, Graham, Cochise, and Santa Cruz: Heating – November 1 – March 31 For counties Mojave, La Paz, Yuma, Maricopa, Gila, Pinal, and Pima:December 1 – March 31 | For counties Coconino, Yavapai, Navajo, Apache, Greenlee, Graham, Cochise, and Santa Cruz: April 1 – October 31 For counties Mojave, La Paz, Yuma, Maricopa, Gila, Pinal, and Pima: April 1 – November 30 | Year-round |
| Arkansas | January 6 – March 31 | July 7 – August 29 | Winter Crisis: January 6 – April 30Summer Crisis: July 7 – September 30 |
| California | Year-round | Year-round | Year-round |
| Colorado | November 1 – April 30 | No cooling assistance | Year-round |
| Commonwealth Northern Mariana Islands (CNMI) | No heating assistance | Year-round | Year-round |
| Connecticut | November 1 – June 17 | No cooling assistance | November 1 – June 17 |
| Delaware | November 1- April 30 | May 1 – August 31 | Year-round |
| District of Columbia | Year-round | Year-round | Year-round |
| Florida | October 1 to March 31 | April 1 to September 30 | Year-round |
| Georgia | December 2 to July 31 | April 1 – July 31 | December 2 – July 31 |
| Guam | * | * | * |
| Hawaii | March 1 – September 30 | March 1 – September 30 | Year-round |
| Idaho | October 1 – March 31 | No cooling assistance | Year-round |
| Illinois | October 1 – August 15 | No cooling assistance | October 1 – August 15 |
| Indiana | October 1 – April 14 | No cooling assistance | October 1 – April 14 |
| Iowa | October 1 – April 30 | No cooling assistance | Year-round |
| Kansas | November 18 – March 31 | No cooling assistance | November 18 – March 31 |
| Kentucky | November 5 – December 20 | May 1 – September 30 | January 7 – March 15 |
| Louisiana | November 15 – to March 15 | April 1 – September 30 | Year-round |
| Maine | Year-round | No cooling assistance | November 1 – April 30 |
| Maryland | Year Round | No cooling assistance | Year-round |
| Massachusetts | November 1 – September 30 | No cooling assistance | November 1 – September 30 |
| Michigan | January 1 – September 30 | No cooling assistance | Year-round |
| Minnesota | October 1 – May 31 | No cooling assistance | October 1 – July 1 |
| Mississippi | October 1 – April 30 | May 1 – September 30 | Year-round |
| Missouri | Year-round | * | November 1 – September 30 |
| Montana | Year-round | No cooling assistance | Year-round |
| Nebraska | October 1 – March 31 | June 1 – August 31 | Year-round |
| Nevada | Year-round | * | Year-round |
| New Hampshire | Year-round | No cooling assistance | December 1 – April 30 |
| New Jersey | October 1 – June 30 | October 1 – June 30 | November 1 – April 30 |
| New Mexico | Year-round | Year-round | Year-round |
| New York | November 1 – March 17 | April 15 – August 29 | January 2 – March 7 |
| North Carolina | December 1 – March 31 | No cooling assistance | Year-round |
| North Dakota | October 1 – May 31 | Year-round | Year-round |
| Ohio | October 1 – May 31 | * | Winter crisis: November 1 – March 31Summer crisis: July 1 – September 30 |
| Oklahoma | December 17 – February 28 | July 15 – September 30 | Year-round |
| Oregon | Year-round | Year-round | Year-round |
| Pennsylvania | November 4- April 4 | No cooling assistance | November 4 – April 4 |
| Puerto Rico | No heating assistance | March 3 – September 30 | March 3 – September 30 |
| Rhode Island | Year-round | No cooling assistance | October 1 – May 1 |
| South Carolina | October 1 – April 30 | May 1 – September 30 | Year-round |
| South Dakota | Year-round | No cooling assistance | Year-round |
| Tennessee | Year-round | Year-round | Year-round |
| Texas | Year-round | Year-round | Year-round |
| U.S. Virgin Islands | * | * | * |
| Utah | Year-round | Year-round | Year-round |
| Vermont | Year-round | No cooling assistance | Year-round |
| Virginia | October 8 – November 8 | June 15 – August 15 | November 1 – March 17 |
| Washington | Year-round | No cooling assistance | Year-round |
| West Virginia | October 1 – March 30 | December 1 – September 30 | January 1 – March 16 |
| Wisconsin | October 1 – May 15 | No cooling assistance | Year-round |
| Wyoming | October 1 – May 31 | No cooling assistance | October 1 – April 15 |
Information You’ll Need When You Apply
Before submitting your LIHEAP application, gather key household information. While requirements can vary slightly by location, most community action agencies will ask for:
- Personal details: Names, dates of birth, and Social Security numbers (if applicable) for everyone in your household.
- Income documentation: Pay stubs, wage statements, or other proof of income for each household member.
- Utility information: Details about your fuel type, recent bills, and current energy costs.
- Citizenship and residency proof: At least one household member must be a U.S. citizen or qualified nonresident.
Documents You May Need for Your LIHEAP Application
To confirm the information you provide, your local agency may request supporting documents. These typically include:
- Proof of identity: Driver’s license, state or student ID, Social Security card, or birth certificate.
- Proof of income: Recent pay stubs, bank statements, tax returns, employer letter, or W-2/1099 forms.
- Utility records: Current bill, past-due notice, disconnect notice, or a rental agreement showing utilities are included.
- Citizenship documents: Birth certificate, U.S. passport, Social Security card, green card, or Certificate of Naturalization.
- Residency verification: Lease agreement, mortgage papers, utility bills, or property tax records.
How to Apply for LIHEAP in Each State and Territory
Alabama
| Start the process by downloading and completing the Alabama Application for Assistance ahead of your appointment: https://adeca.alabama.gov/wp-content/uploads/Application-for-Assistance.pdf |
Alaska
| Online: Apply during open enrollment at http://www.heatinghelp.alaska.gov/ (The portal opens October 1).In person: Visit a public assistance office, WIC office, senior center, or participating vendor. Locate the nearest site: http://dhss.alaska.gov/dpa/Pages/contacts.aspxBy mail/phone/email: Ask for a paper application by calling (800) 470-3058 or emailing liheap@alaska.gov Submit completed forms by fax to (888) 282-3319 or mail to: Heating Assistance OfficePO Box 110642Juneau, AK 99811-0642 |
American Samoa
| To learn how to apply for LIHEAP in American Samoa, contact the Territorial Energy Office:Call (684) 699-1101 or (684) 699-1102Email malelega@gmail.com for more details or application support |
Arizona
| Reach out to your local Community Action Agency (CAA) for instructions on how to apply. Depending on your county, you may have options to apply online, by phone, or in person.Find your county’s CAA here: https://des.az.gov/services/basic-needs/community-action-agencies Contact them directly by phone or visit their website to review application options.Note: Some locations may require you to schedule an appointment before applying. |
Arkansas
| Start by downloading the Arkansas Home Energy Assistance Program Application. Scroll to the bottom of this page and select “Forms and Other Resource Documents,” then choose “LIHEAP Application Form”: https://www.adeq.state.ar.us/energy/assistance/liheap.aspx Mail your completed application to your local Community Action Agency (CAA): https://www.acaaa.org/local-community-action-agencies/ Contact your nearest CAA for details on additional ways to apply or to ask about appointment requirements. |
California
| Reach out to your local county office to get details on how to submit a LIHEAP application in your area. You can find contact information and locations by using the search tool here: https://csd.ca.gov/Pages/FindServicesInYourArea.aspx |
Colorado
| Submit your LIHEAP application online through the Colorado PEAK portal: https://peak.my.salesforce-sites.com/ If you prefer to apply by phone, call the state’s LIHEAP hotline at (866) 432-8435 for assistance. |
Commonwealth of Northern Mariana Islands (CNMI)
| Find out how to apply by contacting the Department of Community & Cultural Affairs. You can call (670) 664-2571 or email roselleteregeyo@gmail.com for application details and assistance. |
Connecticut
| Reach out to your local Community Action Agency (CAA) to find out how to apply in person. Use this directory to locate the agency that serves your town: https://www.cafca.org/agencies/ |
Delaware
| Get in touch with your local Catholic Charities office to ask about the application process:Kent County: (302) 674-1782New Castle County: (302) 654-9295Sussex County: (302) 856-6310You can also submit your application online through the ASSIST SELF SERVICE portal: https://assist.dhss.delaware.gov/ |
District of Columbia
| Submit your application for energy assistance online here: https://dc-ecosprod.azurewebsites.us/login.aspx If you prefer to apply in person, call 311 to set up an appointment before visiting. |
Florida
| You can apply for LIHEAP in Florida in two ways:Online: Some counties offer digital applications. Check if your area does and submit your application here: http://www.floridajobs.org/community-planning-and-development/community-services/low-income-home-energy-assistance-program/find-your-local-low-income-home-energy-assistance-program-provider-for-help In person: Contact your local LIHEAP provider for instructions on how to apply and where to go. Find your local office here: http://www.floridajobs.org/community-planning-and-development/community-services/low-income-home-energy-assistance-program/contact-your-local-liheap-provider-for-help |
Georgia
| You’ll need to contact your local Community Action Agency to apply for LIHEAP. Find your agency: Search for your county in the “Counties Served” section for each agency here: https://dfcs.georgia.gov/services/low-income-home-energy-assistance-program-liheap |
Guam
| To begin your LIHEAP application, contact the Guam Department of Public Health and Social Services for detailed instructions.Phone: Call (671) 475-2653Email: Send inquiries to elizabeth.ignacio@dphss.guam.govA representative can guide you through the application steps and let you know what documents you’ll need. |
Hawaii
| You can apply for LIHEAP benefits in several ways: By mail or email: Complete the Hawaii Application for LIHEAP here: https://humanservices.hawaii.gov/wp-content/uploads/2017/10/L-1-2018-Application.pdf and send it to your local Community Action Agency. Mailing addresses are available here: https://humanservices.hawaii.gov/wp-content/uploads/2020/04/LIHEAP-Flyer-2020.pdf In person: Contact your nearest LIHEAP office to ask about applying on-site. A list of offices is here: https://humanservices.hawaii.gov/wp-content/uploads/2020/04/LIHEAP-Flyer-2020.pdf |
Idaho
| You can apply for LIHEAP in one of the following ways: By mail or by email: Complete the application form found here: https://313ddc1f-8057-4cc8-8acd-9a7f9c4e94e3.filesusr.com/ugd/55feb9_c2be48f583a040cfac0959eaf4de09c8.pdf In Person: Find the Community Action Agency that serves your area here: https://publicdocuments.dhw.idaho.gov/WebLink/DocView.aspx?id=26367&dbid=0&repo=PUBLIC-DOCUMENTS |
Illinois
| You can apply for LIHEAP remotely or in person:Remote application: Check which Community Action Agencies accept remote applications by finding your local agency here: https://dceo.illinois.gov/communityservices/homeweatherization/communityactionagencies.html In-person application: Call your local agency to schedule an appointment. Use the link above to locate contact details for the office serving your area. |
Indiana
| You have several ways to apply for LIHEAP in Indiana:Online: Submit your application through the Indiana Energy Assistance Client Portal: https://ihcda.azurewebsites.us/portal/ If facing disconnection: Contact your local LIHEAP office for an appointment instead of applying online. Find offices by county here: https://www.in.gov/ihcda/homeowners-and-renters/low-income-home-energy-assistance-program-liheap/ In person: Schedule an appointment and apply directly at your local LIHEAP office using the link above. |
Iowa
| Contact your nearest Community Action Outreach office for details on how to apply. Use the search tool to click on your county and find your local office’s address, phone number, website, and hours of operation: https://hhs.iowa.gov/media/12173/download?inline |
Kansas
| Submit your application online through the Kansas Online Application for Benefits here: https://cssp.kees.ks.gov/apspssp/sspNonMed.portal. This portal lets you apply for LIHEAP and other assistance programs in one place. |
Kentucky
| Call 1-866-674-6327 to get details on how to apply for LIHEAP benefits and receive guidance on the application process in your area. |
Louisiana
| Get in touch with a local LIHEAP provider for instructions on how to apply. You can find contact details for providers in your area using the directory here: https://www.lhc.la.gov/hubfs/Document%20Libraries/Energy%20Assistance/LIHEAP%20Provider%20Directory%20-%20Revised%2004%2006%202022.pdf |
Maine
| You must apply in person through your local Community Action Agency (CAA). View the full list of agencies here: https://www.mainehousing.org/programs-services/energy/energydetails/liheap |
Maryland
| Online: Submit your application through the Maryland MyDHR Portal: https://mydhrbenefits.dhr.state.md.us/dashboardClient/#/home By mail: Call your local energy assistance office to request a paper application. In person: Download and complete the application here: https://mydhrbenefits.dhr.state.md.us/dashboardclient/files/Verification%20Form%20pdf/OHEP%20Application%20(English).pdf and bring it to your nearest office. Find office locations here: https://dhs.maryland.gov/office-of-home-energy-programs/local-home-energy-program-office/ |
Massachusetts
| In person: First-time applicants must apply at a local Community Action Agency. Find your agency by selecting your community here: https://hedfuel.azurewebsites.net/ By mail: Repeat applicants will automatically receive a renewal application by mail each year.By phone: Call the Cold Relief Hotline at (800) 632-8175 or contact your local agency directly: https://hedfuel.azurewebsites.net/ |
Michigan
| Online: Submit your application through the Michigan Benefits Application Portal: https://newmibridges.michigan.gov/s/isd-landing-page?language=en_US In person: Visit your local LIHEAP office to apply. You can find a list of office locations here: https://www.michigan.gov/mdhhs/0,5885,7-339-73970_5461—,00.html |
Minnesota
| Download and complete the application: Fill out the Minnesota Energy Program Application on your computer or print and complete it by hand: https://mn.gov/commerce-stat/pdfs/application-english-fillable.pdf Submit by mail: Send your completed form to your nearest Energy Assistance Provider (EAP). You can call 1-800-657-3710 or use this list to find a provider: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/eap-provider.jsp Request a mailed application: Contact your EAP to have an application sent to you. |
Mississippi
| Apply online: Complete your LIHEAP application through the Mississippi Virtual ROMA System: https://virtualroma.mdhs.ms.gov/ Get help by phone: If you don’t have internet access, contact your local Community Action Agency for assistance. Use this directory to find your agency: https://www.mdhs.ms.gov/community/liheap/ |
Missouri
| Apply by mail: Download and complete the Missouri Application for Financial Help to Heat or Cool Your Home: https://dssmanuals.mo.gov/wp-content/uploads/2022/02/liheap-application.pdf Submit your form: Mail your completed application to your local Contracted Agency. A full list of agencies is available here: https://dss.mo.gov/fsd/energy-assistance/pdf/liheap-contracted-agencies.pdf Request a mailed application: Call 855-373-4636 to have one sent to you. |
Montana
| Apply by mail: Complete the Montana LIEAP and Weatherization Application: https://dphhs.mt.gov/assets/hcsd/liheap/LIHEAPApplication.pdf Apply in person: Contact your local LIEAP office for details on in-person applications. A full list of office locations is available here: https://dphhs.mt.gov/HCSD/energyassistance/liheapoffices |
Nebraska
| Apply online: Submit your application through the ACCESSNebraska portal: https://dhhs-access-neb-menu.ne.gov/start/?tl=en Apply by phone: Call the ACCESSNebraska hotline at (800) 383-4278 to apply over the phone. |
Nevada
| Download the application: Print the Nevada Energy Assistance Application here: https://dwss.nv.gov/uploadedFiles/dwssnvgov/content/Home/Features/Forms/2824-EL_Energy%20Assistance%20Application.pdf Submit by mail or fax:Las Vegas/North Las Vegas:Energy Assistance Program3330 E. Flamingo Rd., #55Las Vegas, NV 89121Fax: (702) 486-1441 All other areas:Energy Assistance Program2527 N. Carson St., #260Carson City, NV 89706Fax: (775) 684-0740 Submit by email: Send your completed application to energyassistance@dwss.nv.gov Drop off in person: Place your completed form in any DWSS drop box. View all office locations here: https://dss.nv.gov/Contact/Program_Offices/ Request a mailed application: Call the Energy Assistance Program offices:EAP North Office: (775) 684-0730EAP South Office: (702) 486-1404Apply in person: Visit a local EAP intake site for help completing and submitting your form.Northern intake sites: https://dwss.nv.gov/Contact/Energy_Assistance_Intake_Sites-N/Southern intake sites: https://dwss.nv.gov/Contact/Energy_Assistance_Intake_Sites-S/ Pick up a paper application: Visit any DWSS office to collect a physical copy. |
New Hampshire
| Apply through your local Community Action Agency (CAA): Find the full list of CAAs here: https://www.energy.nh.gov/consumers/help-energy-and-utility-bills/community-action-agencies Contact your local office: Call or visit the agency’s website to learn about application requirements and options.Note: All applicants must book an appointment before applying. |
New Jersey
| Apply online: Submit your application through the Division of Housing and Community Resources DCAid Self Service Portal: https://dcaid.dca.nj.gov/en-US/dcaid-services/ |
New Mexico
| Apply online: Complete and submit your application through the YesNM Portal: https://www.yes.state.nm.us/yesnm/home/index Apply by mail or fax: Download and fill out the New Mexico LIHEAP Application: https://www.hsd.state.nm.us/wp-content/uploads/LHP-602-English-LIHEAP-Application.pdf Apply in person: Drop off your completed application at a local Income Support Division (ISD) office. Find locations here: https://www.hsd.state.nm.us/lookingforassistance/field_offices_1/ |
New York
| Apply online (outside NYC): Residents living outside New York City can apply through the myBenefits portal: https://www.mybenefits.ny.gov/mybenefits/begin Apply in person: All residents—including those in NYC—can apply at their local HEAP District Contact office. Find locations here: https://otda.ny.gov/programs/heap/contacts/ |
North Carolina
| Contact your local Department of Social Services office for application details. Use the map tool to locate the nearest DSS office: https://www.ncdhhs.gov/divisions/social-services/local-dss-directory |
North Dakota
| Apply by mail: Complete the North Dakota Energy Assistance Program Application: https://apps.nd.gov/itd/recmgmt/rm/stFrm/eforms/Doc/sfn00529.pdf Request an application: Contact your local county Social Services office. Find locations here: https://www.hhs.nd.gov/human-service/zones Apply online: Submit your application at https://www.applyforhelp.nd.gov |
Ohio
| Apply online: Begin your application through the Ohio Development Services Agency: http://www.energyhelp.ohio.gov/ Complete in person: You must contact your local Energy Assistance Provider. Find providers here: https://development.ohio.gov/individual/energy-assistance/energy-assistance-providers Apply by mail: Fill out the Ohio Energy Assistance Programs Application: https://development.ohio.gov/static/individual/energyassistance/2022-2023-Heap-Application-ES-BW.pdf and mail it to:HEAPPO Box 1240Columbus, OH 43216Alternative application pickup options: Visit a local provider, library, county Department of Job and Family Services, or Area Agency on Aging. |
Oklahoma
| Apply online: Submit your application through the OKDHS Live portal: http://www.okdhslive.org/ Apply in person: Contact your local DHS Human Services Center for details on the in-person application process. |
Oregon
| Apply through a local agency: Reach out to your local Community Action Agency for application details. A full list of locations is available here: https://www.oregon.gov/ohcs/energy-weatherization/Pages/utility-bill-payment-assistance.aspx |
Pennsylvania
| Apply online: Use the COMPASS portal to start your application: http://www.compass.state.pa.us/ Apply by mail: Complete the Pennsylvania Application for Benefits and send it to your local county assistance office: https://www.pa.gov/content/dam/copapwp-pagov/en/dhs/documents/clean-up-to-delete/liheap/HSEA-1.pdf Apply in person: Contact or visit your local county assistance office to learn about in-person options. Find office locations here: https://www.dhs.pa.gov/Services/Assistance/Pages/CAO-Contact.aspx |
Puerto Rico
| Call the Department of Families at (787) 289-7600 ext. 2527 or email mimartinez@adsef.gobierno.pr for instructions on how to apply. |
Rhode Island
| First-time applicants: It’s recommended to apply in person at your local Community Action Program (CAP) agency. Find a list of agencies here: https://www.ricommunityaction.org/member-services/default.aspx Returning applicants: If you received heating assistance in the past year, you should receive renewal forms by mail. Update your address with your CAP agency if needed.Elderly or disabled applicants: Your CAP agency can arrange for you to complete the application process at an intake site. |
South Carolina
| Apply online: Start your application through the LITTLite portal: https://littlitesc.azurewebsites.net Apply via mobile app: Download the LITTLite app from the App Store or Google Play.Apply through a local agency: Contact your Community Action Agency to learn about available application options. Find a list of agencies here: https://oeo.sc.gov/managedsites/prd/oeo/help.html |
South Dakota
| Online: Apply via the Department of Social Services website: https://dss.sd.gov/economicassistance/energy_weatherization_assistance.aspx By mail: Complete the South Dakota Fillable Statewide Application for Energy Assistance/Weatherization (https://dss.sd.gov/formsandpubs/docs/ENERGY/energyassistanceapplication.pdf) and send it to:Office of Energy Assistance910 E. Sioux AvenuePierre, SD 57501 |
Tennessee
| Apply through a local agency: Reach out to your local LIHEAP agency for application details. A list of locations is available here: https://dogvxws799i6n.cloudfront.net/wp-content/uploads/LIHEAP-Flyer.pdf |
Texas
| Get in touch with your nearest community agency to begin the application process. Find an agency near you here: https://www.tdhca.texas.gov/help-for-texans |
Utah
| Online: Submit your application through the Utah State Energy Assistance portal: https://jobs.utah.gov/mycase-app/ui/heat By mail: Complete the Utah HEAT Application (https://jobs.utah.gov/housing/scso/seal/documents/873_874.pdf) and mail it as directed.By phone: Call the HEAT program line at 1-866-205-4357 for application assistance. |
U.S. Virgin Islands
| Call the Department of Human Services at (340) 774-1166 ext. 4103 or email warrentbush@gmail.com for instructions on how to apply. |
Vermont
| Online: Submit your application for Vermont Fuel Assistance here: https://dcf.vermont.gov/esd/applicants/mybenefits In person: Visit your local district office. A list of locations is available here: https://dcf.vermont.gov/esd/contact/districts By form: Download and complete this form before your visit: https://dcf.vermont.gov/benefits/eap Renewals: If you received fuel assistance last season, you’ll be sent a review form each year. Complete and return it to determine ongoing eligibility. |
Virginia
| Online: Apply through the Virginia CommonHelp portal: https://commonhelp.virginia.gov/access/ By mail or in person: Fill out the Fuel Assistance Application (https://www.dss.virginia.gov/files/division/bp/ea/intro_page/fuel_assistance/forms/032-03-0650-13-eng.pdf) and submit it to your local Department of Social Services office: https://www.dss.virginia.gov/localagency/index.cgi Emergency help: Complete the crisis application here: https://www.dss.virginia.gov/files/division/bp/ea/intro_page/crisis_assistance/forms/032-03-0651-14-eng.pdf By phone: Call the Enterprise Customer Service Center at (855)-635-4370. |
Washington
| In person: Contact your local LIHEAP agency to ask about in-person application options. You can find a list of locations here: https://fortress.wa.gov/com/liheappublic/map.aspx. Online: Schedule an appointment through the Washington prescreening and scheduling tool: https://fortress.wa.gov/com/liheappublic/default.aspx?v=sp |
West Virginia
| Online: Submit your application through the WVPath portal: www.wvpath.wv.gov/ In person: Contact your local Department of Health and Human Resources office to request a paper application or to learn more about in-person application options. A full list of office locations is available here: https://dhhr.wv.gov/pages/field-offices.aspx |
Wisconsin
| Online: Submit your application through the Home Energy Plus portal: https://energybenefit.wi.gov/OnlineApps/OnlineApp/Default#In person: Call (866) 432-8947 or reach out to your local Wisconsin Home Energy Assistance Program (WHEAP) agency for details about applying in person. You can find a directory of local offices here: http://homeenergyplus.wi.gov/section_archive.asp?linkid=119&locid=25 |
Wyoming
| Online: Submit your LIHEAP application through the Wyoming Utility Assistance Online Portal: https://dfsgovcloud.my.site.com/UtilityAssistanceOnlinePortal/s/ |
After Applying for LIHEAP
Once you’ve submitted your LIHEAP application, you’ll still need to keep paying your utility bills as usual. Applying does not stop disconnections or shut-offs, so making timely payments remains crucial while you wait for a decision. Most applications for regular energy assistance are reviewed and processed within 30 days, while emergency or crisis requests may receive a response in as little as 18 hours.
LIHEAP Denials and Appeals
If your LIHEAP application is denied, you have the right to challenge that decision through an appeal. This process gives you the chance to have your application reviewed again to determine whether the denial was made in error. The following sections outline the typical steps involved in filing an appeal, so you know what to expect if you choose to move forward.
Common Reasons for an Application Denial
If your LIHEAP application is denied, the Community Action Agency (CAA) will send you a notice—usually by mail or email—explaining why and outlining your next steps for appeal. Common reasons for denial include:
- Ineligibility: Your household does not meet your state or territory’s program requirements. For example, your income may exceed the maximum limit.
- Missing information: Required details or documents were not included in your application, preventing the agency from verifying your eligibility.
- Errors on the application: Mistakes in the information you submitted can result in denial until corrected.
- Unverified eligibility: If the CAA cannot confirm your income, residency, or citizenship status due to missing or incomplete documentation, your application may be rejected.
When to File an Appeal
If you think your LIHEAP application was denied in error, you should file an appeal directly with the local agency that reviewed your application. Your denial notice will usually include the deadline for filing—often within a specific number of days after receiving the notice. Because deadlines vary, it’s best to submit your appeal as quickly as possible to avoid missing the window.
How to File an Appeal for LIHEAP
The appeals process can vary by location, but most agencies follow a similar series of steps when reviewing a denied LIHEAP application. Here’s what you’ll generally need to do:
- Review your denial notice: Carefully read the notice to understand why your application was denied.
- Respond promptly: Follow the instructions in your notice to file your first appeal. You may need to provide missing documents or additional proof of eligibility.
- Wait for a second determination: If your appeal is denied again, you’ll receive another notice explaining the decision.
- Request a fair hearing: If you disagree with the second decision, request a hearing with your local agency. Present any evidence or documents that support your case.
- Receive the final decision: After the hearing, you’ll receive a written decision. If you’re still denied, you may apply again later if your circumstances change.
To begin the appeal process, contact your local agency and let them know you intend to appeal.
Fair Hearings
A fair hearing gives you the chance to explain why you believe your LIHEAP application was denied in error. Your local agency must help schedule the hearing and coordinate with the overseeing department.
Hearings may be held in person or by phone and are conducted by an impartial third party. Your local agency will work with you to set a date, time, and location that works for you.
If you cannot attend or would prefer someone else represent you, you may authorize:
- A family member
- A designated representative
- A friend
- A legal counsel
Once the hearing concludes, the state or territory LIHEAP office will review your case and send you a written final decision. If your appeal is still denied, you may be able to request a second appeal to a higher authority. Instructions for doing so will be included in the decision letter.
If you disagree with how your case was handled or suspect misconduct, you can contact the federal LIHEAP office for further assistance.
Tips for Making Your Home More Energy Efficient
Boosting your home’s energy efficiency is a simple way to get more out of your LIHEAP benefits while lowering your utility bills. With a few practical adjustments, you can reduce energy use and keep your home comfortable year-round. Use the following tips as a starting point.
Close Gaps and Insulate Your Home
A big step toward improving energy efficiency is stopping air leaks and adding insulation where it’s needed most. Look for drafts around doors, windows, and where pipes or wires enter your home, and seal them with caulk or weatherstripping.
You should also make sure your attic, walls, and floors are properly insulated. Good insulation keeps warm air indoors during colder months and cool air inside during the summer—helping you use less energy year-round.
Switch to Energy-Saving Appliances
Outdated appliances can waste a lot of energy and drive up your utility bills. Replacing them with ENERGY STAR® certified models can make a noticeable difference. These appliances use less electricity and water, lowering your long-term costs.
Focus on upgrading major appliances—refrigerators, washing machines, dishwashers, and air conditioners—to achieve the biggest impact on your energy use.
Install a Smart or Programmable Thermostat
Using a programmable thermostat is an easy way to reduce energy waste. You can schedule your heating and cooling systems to run less when you’re asleep or away, saving money without lifting a finger.
Even a small temperature adjustment can lead to noticeable savings. Many newer models also learn your daily routine and automatically fine-tune settings to keep your home comfortable while reducing energy use.
Switch to Long-Lasting LED Bulbs
Lighting can drive up your energy costs more than you think. Replacing old incandescent bulbs with LED options is an easy upgrade that pays off quickly. LEDs use up to 75% less energy and can last 25 times longer, so you’ll save money on both electricity and replacements while keeping your home well-lit and efficient.
Keep Your HVAC System in Top Shape
Your heating and cooling systems work hardest when temperatures are extreme, so regular upkeep makes a big difference. Replace air filters often, clean vents and ducts, and schedule an annual inspection with a professional. A well-maintained HVAC system uses less energy to keep your home comfortable, helping you cut down on utility costs over time.
Cut Down on Water Heating Energy
Water heating takes up a large share of home energy use, but small changes can make a big impact. Lower your water heater’s temperature to 120°F to save energy without losing comfort. Insulate the tank and nearby pipes to prevent heat loss, and install low-flow showerheads and faucets to reduce overall hot-water use.
Adopt Smart Energy Habits
Simple daily choices can significantly lower your energy use. Turn off lights, appliances, and electronics when they’re not needed, and unplug chargers to stop phantom energy drain. Wash clothes in cold water, air-dry laundry when possible, and only run full dishwasher loads to save both electricity and water.
The Weatherization Assistance Program (WAP)
The Weatherization Assistance Program (WAP) offers free home upgrades to eligible households to improve energy efficiency and lower utility costs. Through improvements such as insulation, air sealing, and heating system updates, WAP helps reduce heating and cooling costs while enhancing home safety and creating a healthier living environment.
What’s Included in Weatherization Services
Weatherization covers a wide range of upgrades, repairs, and improvements designed to make your home more energy-efficient. Services offered through WAP may include:
- Adding insulation
- Sealing drafty doors and windows
- Repairing or replacing heating and cooling systems
- Performing safety tests on HVAC equipment
- Repairing or replacing water heaters and adding insulation
- Installing low-flow showerheads
- Replacing old doors or windows
- Installing smoke and carbon monoxide detectors
- Repairing leaks in ceilings, floors, or pipes
- Installing efficient light bulbs
- Addressing mold and moisture problems
- Repairing or replacing appliances
- Installing programmable thermostats
- Adding solar water heating systems
- Insulating pipes
- Installing window film or awnings to reduce heat gain
- Adding ventilation systems to improve air quality
A certified local professional will conduct an energy audit to determine which services your home needs. If new equipment or appliances are installed, they’ll walk you through how to use them and review all safety procedures.
On average, weatherization services cost about $4,695 per home—but if you qualify for WAP, these improvements are provided at no cost to you thanks to federal funding.
The Benefits of Weatherization
Households that qualify for WAP often see a range of lasting benefits:
- Lower utility bills: Upgrades reduce the energy your home uses, cutting monthly energy costs.
- Longer-lasting appliances: When your home is well-sealed and insulated, HVAC systems don’t work as hard, helping them last longer.
- Better indoor air quality: Improvements can reduce dust, moisture, and allergens, making it easier for anyone with respiratory issues, such as asthma, to breathe.
- Smaller environmental impact: Weatherized homes rely on less energy and produce fewer greenhouse gas emissions.
Who Qualifies for WAP
Eligibility for the Weatherization Assistance Program is based mainly on income. In most cases, your household must earn 200% or less of the federal poverty level, though some states use 60% of the state’s median income instead. Priority is usually given to:
- Adults aged 60 and older
- People with disabilities
- Households with young children
If you already receive benefits from SNAP, LIHEAP, or SSI, you may automatically qualify.
You can apply whether you rent or own your home. Renters in multi-family buildings may need the building itself to meet certain requirements before weatherization services can be provided.
Applying for WAP Services
To apply for the Weatherization Assistance Program, you’ll need to work with the agency that manages the program where you live. While each location has its own application process, the basic steps are generally the same:
- Check if you qualify: You may be eligible if your household income is at or below 60% of your state’s median annual income. You can view the most recent income chart here: https://www.acf.hhs.gov/sites/default/files/documents/ocs/COMM_LIHWAP_Att1SMITable_FY2023.pdf
- Locate your local provider. Every state and U.S. territory maintains a list of approved weatherization agencies.
- Submit your application. You’ll usually apply directly through your local provider. Be prepared to show proof of income from the previous year, which can include:
- Pay stubs
- Bank statements
- W-2 forms
- Social Security benefit statements
Weatherization Program Contacts by State and Territory
Use the table below to locate the main weatherization agency in your state or territory. Once you find your state’s administrator, visit the website listed in the “Website” column to search for providers in your specific area and get details on how to apply or ask about program requirements.
Additional Federal Support Programs
Beyond energy assistance, several federal programs help low-income households with food, cash, and healthcare needs. If you qualify for LIHEAP, there’s a strong chance you may meet the requirements for these programs as well.
Food Assistance
- Supplemental Nutrition Assistance Program (SNAP): https://www.fns.usda.gov/snap/state-directory
Cash Assistance
- Temporary Assistance for Needy Families (TANF): https://www.acf.hhs.gov/ofa/programs/tanf
Healthcare Coverage
- Medicaid: https://www.medicaid.gov/
Frequently Asked Questions
How do you qualify for LIHEAP?
LIHEAP is a federally funded program managed individually by each state and U.S. territory. While the exact criteria differ by location, eligibility is typically based on:
- Household income
- Number of people in your household
- Energy costs and overall energy needs
To find out if you qualify, you’ll need to apply through your state or territory’s LIHEAP office.
What Services Does LIHEAP Offer?
LIHEAP provides financial help with energy costs, though the specific services vary by where you live. Depending on your state or territory, you may be able to receive:
- Heating and cooling bill assistance to offset regular seasonal costs
- Emergency help to prevent utility shutoffs or restore service
- Weatherization services through the Weatherization Assistance Program, which improves your home’s energy efficiency and reduces future costs
How Do You Apply for LIHEAP?
Because LIHEAP is managed individually in each state and territory, the steps to apply will depend on where you live. Some areas let you apply online, while others require you to apply by mail, phone, or in person. For detailed instructions, visit the “Applying for LIHEAP” section of this guide to find the options available in your location.
Does LIHEAP Cover Water or Sewer Bills?
No, LIHEAP funds are only meant to help with heating and cooling costs. The only exception is if your cooling system—such as an evaporative cooler—uses water in its operation, in which case assistance may indirectly cover that cost.
Will LIHEAP Pay My Entire Energy Bill?
No, LIHEAP generally covers only part of your total energy expenses. Most programs apply the benefit to your primary utility bill, and the exact amount you receive depends on factors like your location, household size, income, and overall energy costs.
Can I Apply Directly Through the Federal Government?
No, you cannot apply for LIHEAP directly through the federal government. Funding is distributed to state and territorial agencies, which handle applications locally. To get started, apply through your state or territory’s LIHEAP office. For additional help finding local assistance, call the National Energy Assistance Referral Hotline at (866) 674-6327.
Can Renters Apply for LIHEAP?
Yes, you can still apply for LIHEAP even if you rent your home. Renters are eligible for utility assistance, including those whose heating or cooling costs are included in their monthly rent. In those cases, benefits may be paid directly to your landlord rather than to the utility company.
Can You Apply for LIHEAP if You Live in Public or Subsidized Housing?
It depends on your location. Some states and territories do not allow LIHEAP benefits for residents of public or subsidized housing, while others do. The best way to find out is to contact your local LIHEAP office directly. You can locate their contact details in this guide.
What should I do if my LIHEAP application is denied?
If your LIHEAP application is denied, you’ll receive a denial notice explaining the reason. If you believe the decision is wrong and that you qualify for assistance, you can appeal. Most states and territories require a fair hearing, where you can present evidence supporting your eligibility. Learn more about how to appeal in the “LIHEAP Denials and Appeals” section on page X of this guide.
How do you qualify for the Weatherization Assistance Program (WAP)?
The Weatherization Assistance Program (WAP) is managed locally in each state and U.S. territory, and the rules in your area determine eligibility. In most cases, you may qualify if your household income is at or below 60% of your state or territory’s median annual income.
Some states also use 200% of the federal poverty level (FPL) as a benchmark. Because requirements vary, it’s important to check with your local WAP office for the most accurate information.
By Admin –